Get in touch. We will always reply within 24 hours.

    Brytsparrk Address

    Old Rustenburg Road,
    Hartbeespoort, 2050.

    Office Hours

    Monday – Friday:  09:00 to 17:00

    Saturday and holidays – 09:00 to 16:00

    Sunday – Closed

    Online Store / Orders

    Our Online Store Customer Service will answer any question you have about our products, orders and deliveries, returns or payments.

    You can contact us:

    • By telephone: +27 84 646 7122
    • Or via email

    Our Customer Service is available to help you from Monday to Friday from 9:00 to 17:00 and Saturdays and Public Holidays from 9:00 – 16:00.

    General Questions

    If you would like to learn more about BRYTSPARRK, then please view our About page or FAQ page.


    Shipping Rules

    Delivery takes 3 to 5 working days. Once your order has been dispatched, you will receive a notification with a tracking number, to enable you to track your order online. You may advise on the method you would like to receive your tracking number, i.e. SMS, WhatsApp or email.


    Return Policy

    • Please note, we do not do cash refunds.
    • You have 14 days to exchange an item bought for a store voucher credited to your name, provided the item is still in a saleable condition. An electronic voucher will be emailed to you.
    • We do not reimburse shipping or return fees.
    •  You can send back your order to POSTNET Hartbeespoort. Please email us your tracking number at